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New Medicare cards are on the way

Have you ever notices that your Medicare card number is a social security number, usually your own? It is important to safeguard this number against identity theft and never give it to strangers over the phone. So why doesn’t Medicare just change the number. Well, Medicare is changing the number. Beginning in April 2018, the Centers for Medicare and Medicaid Services (CMS) will start mailing out new cards to beneficiaries with an 11-digit combination of letters and numbers that has nothing to do with your social security number. CMS will stagger these mailings, and by April 2019, all Medicare beneficiaries will have their new cards. You will not need to do anything to receive your new card. It will be sent via mail.

Having your Social Security number removed from your Medicare card helps fight medical identity theft and protect your medical and financial information. But even with these changes, scammers will still look for ways to take what doesn’t belong to them. Here are some ways to avoid Medicare scams:

  • Is someone calling, claiming to be from Medicare, and asking for your Social Security number or bank information? Hang up. That’s a scam. First, Medicare won’t call you. Second, Medicare will never ask for your Social Security number or bank information.
  • Is someone asking you to pay for your new card? That’s a scam. Your new Medicare card is free.
  • Is someone threatening to cancel your benefits if you don’t give up information or money? Also a scam. New Medicare cards will be mailed out to you automatically. There won’t be any changes to your benefits.

For more information and to report suspected scams contact AgeSmart Community Resources at

1-800-326-3221.  AgeSmart Community Resources is your local Area Agency on Aging.

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